Console: panel has bad battery

Support
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1

Good day,

Just got this alert this morning. Which battery is this?

The battery in the 2GIG GC3 Touch Screen or the Panel Box with backup battery in the closet? I’m thinking the closet panel backup battery and not the touchscreen, is that correct?

Thanks

2

That is referencing the battery inside the 2GIG GC3 itself. The backup battery is either swollen or unable to hold sufficient charge.

3

Thank you. I just replaced that battery in November? Bummer