I have the above message error.
What does it mean and how do I get rid of it?
Thanks
jwcsurety
(Jason)
September 25, 2023, 1:33pm
2
This means your cellular radio is not communicating.
2GIG Go!Control and GC2, GC2e
Radio Not Responding or even Dual Path Communication Failure - Cellular indicate that your alarm panel’s cellular module is no longer communicating with Alarm.com. If your panel only uses cellular to communicate, then your panel is not being monitored and the issue should be addressed as soon as you can.
More often than not, this is a simple fix, but must be done locally. The first step in doing so is to completely power cycle your system, leaving it off for at l…
Radio Not Responding or even Dual Path Communication Failure - Cellular indicates that your alarm panel’s cellular module is no longer communicating with Alarm.com. If your panel only uses cellular to communicate, then your panel is not being monitored and the issue should be addressed as soon as you can.
More often than not, this is a simple fix, but must be done locally. The first step in doing so is to completely power cycle your system, leaving it off for at least 2 minutes before powering …
I’m not seeing a Surety subscription tied to this username. If you use Surety be sure to reach out using your account credentials with us so we can best assist!