The Qolsys IQ Panel 4 can leverage the panel camera to capture video clips using event-triggered recording rules. Recording rules are created using the Alarm.com website.
Clips are recorded at 720p and can be viewed/downloaded from the Saved Clips section using the Alarm.com mobile app or Alarm.com website.
Limitations
The following are some limitations of the IQ Panel 4 camera:
- Only video clip uploads are available for the panel camera. Live stream is not available.
- Video clips from the panel camera do not have audio.
- Purple hues may display in video clip uploads when the panel is in low light conditions.
Requirements
Panel
- Qolsys IQ Panel 4 with firmware version 4.3.0+.
- Patch notes and firmware update instructions can found here.
Panel settings
- Panel must be connected to Wi-Fi.
- Panel camera must be enabled.
- Panel motion detector must be disabled.
Service package
- Must have a video service package or add-on. Through Surety that includes:
- Surety Protect or Surety Complete
- Surety Alarm or Surety Home with Surety View Video add-on
- Using the Qolsys IQ Panel 4 to capture clips will occupy one camera slot in the service package limit.