Concord 4 - Replace bad wireless sensor

Support
,
1

I have a damaged Ion Plunger-G wireless switch in one of my doors. Can I just replace the switch with a new one, or do I have to reprogram the system to learn the new switch?

2

You would have to delete the old sensor and learn the replacement sensor in to the panel

3

Thanks, I figured that would be the case. I was trying to get into the programming menu and found out that the installers put in their code. I can’t get into to programming menu. Probably have to call the installer, but will look over their shoulder next time. Need that code.

Thanks again.

4

Who was the installer and default I think is 4321 also look in system manager I think there an option to reset the installer code

5

I tried the default code - nothing happens. I’ll have a look at the system manager.

Thanks again.

6

No problem