I have 1 - 2GIG HD-100 which obviously cannot be streamed to the SVR, and will need replaced with a current Gen Alarm.com Camera.
I have 3 - V721Ws along the outside of my house.
As far as network structure, house is 2400 square feet and I have 2 - Ubiquiti AC-Pros mounted. Signal strength is fantastic - I can pull posted network needs pretty much anywhere in the house (100/10).
Up to yesterday, with my new network APs, I’ve never had a camera down or unable to communicate.
This morning - I had notifications that my front camera is not recording. I go to access it and I’m unable to do so remotely. Connection appeared to be sporadic. I’d be able to access live view but it’d basically only give me a screen shot.
I went to pull up Wireless Signal Strength - My V721Ws range from 83%, 59% and 49%. It’s interesting, my camera which is 59% has direct line of sight to one of the APs.
My 2GIG HD100 - 100% Wireless Signal Strength.
So, my only explanation is that my SVR-122 is pulling down the signal on these cameras with the constant requests for streaming, but I may be crazy and just calling this all a coincidence.
Thoughts?
Currently - recording schedule is set to “always” on all 3 cameras, 15 FPS and 1280x800 resolution.
Hmm, I shouldn’t think that there would be any impact on signal strength by adding a network device that doesn’t use wifi. Streaming video from a cam does not degrade the signal strength to the router/ap. Do you have network settings limiting the bandwidth to individual devices?
There is an easy way to test the theory though just to rule out weird activity, simply remove the Cams from the SVR and power down the SVR for a while. Any obvious and relevant change in Cam activity/signal strength?
No bandwidth limiting going on. I’m going to reboot the couple suspect cameras when I get home to make sure they can connect to the AP with the strongest connection.
I’ll also disconnect the SVR to see what that does.
That was my initial thought as well, the SVR shouldn’t have any correlation to signal strength - but didn’t know if ADC’s signal strength percentage had any correlation to Up/down speeds or anything of that sort outside of standard wireless signal.
Well, I’ve tried some troubleshooting and still hitting a brick wall.
My front camera has a solid green light, and pulls an IP address. However the signal shows is >50% it seems and thus cannot connect. This is the lowest signal I’ve seen out of this camera, ever.
When I upgraded my APs this camera was 90%+. I don’t know what could have changed.
I tried to setup a repeater right on the interior wall of this camera, and the signal strength still shows 45-48%.
When I try to setup the camera via AP and scan my WiFi networks, it shows a -48% signal, for example. Is this negative value correct? I don’t recall a negative value.
Is there anyways to further diagnose before I just go ahead and buy a new camera?
FWIW - My last router/modem setup I had the same repeater on the interior wall and the camera connected with no issues.
Do your access points use the same access credentials (SSID and Password) as your router or other access points?
Try changing the closest access point to have its own unique SSID and network key. Use this closest access point for the camera. Any change?
Wifi cams are pretty commonly susceptible to problems when multiple access points are within range which use the same credentials. The cam may get stuck connecting to a further source.
Yes the new APs have the same SSID and PW as the old.
I’ve factory reset the camera and reset up WiFi, confirmed via my software for my APs that it is indeed connecting to the nearest AP available.
The repeater was configured with a different SSID (one so our other devices didn’t roam to it and have a substantial cut in up/down connection). Still was showing a really low wireless signal.
It sounds like only the wireless repeater was tested, can you instead try directly connecting to a wired Access Point which uses a unique SSID and Password as a test?
What model of router and access points are you using? We’ve seen a router firmware update cause issues through wireless repeaters in another case.
I tried changing one of my access points to a unique Username/PW, unfortunately nothing that fixed the issue. Still kind of confused here since I have 2 other V721Ws that have been stable.
The router I’m using is the Ubiquiti USG, the access points I’m using are Ubiquiti AC-Pro
Well, some testing over the weekend I was finally to get it to work again.
I ended up creating a new SSID on one AP, then adding a repeater to that specific SSID. Camera was able to attach to that repeater.
Side note - I had my cameras configured to record at 15 FPS and noticed a huge surge on Download side for networking. Each camera was going at 7-8 Mbps constantly. When I’d go ahead and stream off the SVR, I’d experience skipped frames (even when downloading the clip this would occur).
I changed all to 5 FPS and everything is stable, network download for these cameras has decreased and SVR streaming is now seamless, for what it’s worth