I have been thru 4 BRINKS iQ panels in the last 10 years. My last one has the classic shake rattling - JIGGLING screen there fore making it next to impossible to “touch” and know where you are touching in the screen. I have dealt with it for close to a year and thank God you can arm/disarm with the ADC app. It is a huge challenge to disarm a jiggling screen in time - literally like shooting in the dark. I am replacing it very soon but curious to know if there is any type of user FIX to remedy this issue?
Sounds like a double-image/ghosted image issue on the Qolsys IQ Panel 2. If that is the case, this issue typically cannot be resolved but Id’ be happy to take a look. Can you submit a photo of the issue you are referencing in reply?
WHY is there two separate SURETY accounts appearing on my GOO AUTH APP ? I never authorized that
Could my account be hacked or DUPLICATED ??
Please elaborate
Were two created by Google Authenticator at the same time after scanning the QR Code during setup? If you enabled two-factor via the Google Authenticator app through the Surety website, there should only be one iteration of this.
If needed, you can delete Two-Factor and re-enable it.
You can disable Two-Factor authentication via the Account Details tab through the Surety website when you are logged in. You can also delete keys via the Google Authenticator app by swiping left on that particular key. Then you can re-enable the feature through the Surety website as needed.
Here is my current gear before I make the switch :
2 - QS1231-840 Motion detectors - ( please tell me these will still work with the replacement sys below ? )
4 - IMAGE SENSORS # ( no info on product ** I am told by tech support that they are ZIGBEE brand?? ** ) Live Motion Cams – still pics
4 - QS1135-840 DOOR / WINDOW CONTACTS **S-LINE ( please tell me these will still work with the replacement sys below ? )
1 - iQPANEL-G2-IM-01-16 ( please give more info on this panel ? )
2 - QS1231-840 Motion detectors
4 - QS1135-840 DOOR / WINDOW CONTACT
These are 319.5MHz S-Line and work with any IQ Panel with a 319.5MHz radio.
4 - IMAGE SENSORS # ( no info on product ** I am told by tech support that they are ZIGBEE brand?? ** )
Looks like you reached out about this elsewhere. Are you referring to the QZ8100-840 Image Sensor or a different device?
1 - iQPANEL-G2-IM-01-16 ( please give more info on this panel ? )
That’s not a part number to an IQ Panel I am familiar with.
Do you have any other numbers for this panel (Part Number, IMEI, etc.). for the panel or a link to the product you are referencing? If no link is available, can you submit a photo?
If you are referencing a Qolsys brand IQ Panel 2, the part number would be either QS9201-1200-840 (Verizon) or QS9202-1200-840 (AT&T).Both would have a 319.5MHz radio installed.