Thank you, @jwcsurety . Yes, I would appreciate if you could kindly escalate this.
@alarmexp Thank you for your observations on this, as well! Just to confirm, my schedules are correctly incorporating the RTS units and I’m confident that mine is not a signaling issue.
In my case, when the affected RTSes read incorrectly, they always read the exact same temperature every time (always 31.9 dF) when in actuality the temperature is in the 70s. Did your customer experience this symptom, specifically?