Bogus Temperatures Reported by ADC-S40-T Temp Sensors

Support
21

Thank you, @jwcsurety . Yes, I would appreciate if you could kindly escalate this.

@alarmexp Thank you for your observations on this, as well! Just to confirm, my schedules are correctly incorporating the RTS units and I’m confident that mine is not a signaling issue.

In my case, when the affected RTSes read incorrectly, they always read the exact same temperature every time (always 31.9 dF) when in actuality the temperature is in the 70s. Did your customer experience this symptom, specifically?

22

@jwcsurety Any updates on this from ADC and/or Qolsys…?

23

I have not, last one was 8/23, I will ping them again and see if there is any information.

24

Alarm.com has no update for me yet, still looking into this. Just to verify, has there been any change with this behavior?

25

Thanks, Jason, I was about to reach out again to ask. The issue remains unchanged and is still occurring.