Automation rules are not working correctly

Z-Wave Network Best Practices

In addition to checking the rule itself, there are other issues that can cause an Automation Rule to fail.

  1. Communication Issues along the Z-Wave Network.
    • Z-Wave networks are mesh networks, meaning that most devices are able to repeat commands to other devices on a Z-Wave network. The best way to improve your Z-wave network functionality is to add repeaters. Keep in mind, Z-Wave devices powered by battery only do not act as repeaters. This includes devices such as Locks and TSTATS not learned in on C-Wire.

More information on setting up a Z-Wave Network successfully can be found hre:

Information on Improving Network Range and Quality can be found here:

  1. Panel firmware is out of date. Firmware is released periodically for a variety of panels. Specific updates may directly address Z-Wave communication and device compatibility.

    • Patch Notes and update instructions for a variety of panels can be found in the product updates section of the support site: