In response to changes implemented by AT&T, support for text message delivery of notifications from Alarm.com will be discontinued for most notifications sent to AT&T mobile devices after August 15, 2025. To ensure those using AT&T mobile devices continue receiving notifications about your Alarm.com system activity, Alarm.com will be taking the following actions:
- Expanding SMS-to-Push Notification migration tools, targeting accounts with AT&T contacts.
- Removal of AT&T SMS as a selectable notification option in the end-user interfaces
- Alarm.com will continue to send alarm and other critical (specifically Two-Factor Authentication) notifications via SMS to AT&T recipients already subscribed to these notifications but will not allow new subscriptions for AT&T contacts moving forward.
We strongly recommend Push Notifications as the preferred means for mobile messaging as they provide the following advantages:
- Do-Not-Disturb override for critical alerts. These loud notifications are optimal for the most important alerts.
- Smart redirection to live or saved clips depending on whether the notified clip has been uploaded yet – letting you go straight to the action.
- Ability to pause notifications directly from the Push Notification.
- Unique doorbell sound effect.
- Take action from Push Notifications without having to open the Alarm.com app (i.e. close the garage door from a door-left-open alert).
- Continuous enhancements as iOS and Android functionality evolves.