In response to changes implemented by AT&T, support for text message delivery of notifications from Alarm.com will be discontinued for most notifications sent to AT&T mobile devices after August 15, 2025. To ensure those using AT&T mobile devices continue receiving notifications about your Alarm.com system activity, Alarm.com will be taking the following actions:
Expanding SMS-to-Push Notification migration tools, targeting accounts with AT&T contacts.
Removal of AT&T SMS as a selectable notification option in the end-user interfaces
Alarm.com will continue to send alarm and other critical (specifically Two-Factor Authentication) notifications via SMS to AT&T recipients already subscribed to these notifications but will not allow new subscriptions for AT&T contacts moving forward.
We strongly recommend Push Notifications as the preferred means for mobile messaging as they provide the following advantages:
Do-Not-Disturb override for critical alerts. These loud notifications are optimal for the most important alerts.
Smart redirection to live or saved clips depending on whether the notified clip has been uploaded yet – letting you go straight to the action.
Ability to pause notifications directly from the Push Notification.
Unique doorbell sound effect.
Take action from Push Notifications without having to open the Alarm.com app (i.e. close the garage door from a door-left-open alert).
Continuous enhancements as iOS and Android functionality evolves.
Atat going to fix this problem because as push notification we can’t see the after you delete from your phone screen. Like if you get a sms notification you can go into your phone text messages and see your history of text messages
AT&T SMS notifications will be degraded on August 15, 2025, due to changes in how AT&T handles messaging. As AT&T has decided to make this change, I could not speak to any fixes for this on their part.
Notification history is available on Android but doesn’t appear to be available on iPhone
Man I am not a fan of this. I have ATT and Google Voice and neither of them work with alarm.com? Push messages are not great, I have no record of them and they are basically impossible to look at if you get more than one at a time.
Is there another solution or some sort of text forwarding service that could work?
Just another person weighing in on what a bad thing I feel this is. Push notifications have their place, as do sms. My family uses a combination of them for different notifications and different reasons. The features and functionality for users shouldn’t be different based on what phone carrier they are with.
Unfortunately, iPhone users on the AT&T network are left in the lurch so to speak as I dont believe there is the Push History available for iPhone like there is for Android.
Anything that generates a notification would be logged in Alarm.com > Activity
To receive notifications, outside of Push or Email there is not another alternative at this time.
Critical alerts will continue to function so long as they were set up prior to the 8/15/25 cutoff.
I’d love ideas on how to solve this kind of problem I now have due to this.
Push alerts are just noise to an extent. I, like I’m sure others, get too many push alerts from all kinds of apps that I cannot depend on them to actually alert me of something important. The stacking of them also makes it harder to distinguish what is important or not. I don’t want to turn all the non-important push alerts off, because they still matter. But they are informational, not urgent notifications.
I had certain alerts set up as SMS because of this. These were for more time-critical things that I actually cared about being alerted to. For example, I have sensors on the 3 outdoor gates to my back yard. I had an SMS message sent to me any time a gate had been left open for a certain amount of time. I have dogs, and often things happen like a gardener or someone forgetting to close my gate, and then I let the dogs into my backyard, and they can now leave through the open gate without me realizing it was left open.
How can I distinguish between something I actually want to be alerted to, and something that is more informational now that SMS is gone? There doesn’t seem to be any way I can find with push notifications to do this.
I ended up installing Pushover from the apple app store. It is free for a month then $4.99 one time charge (as far as I can tell). It gives you an email address you can put in Alarm.com and get alerts that way. Pushover has a configurable alert sound so this works for me. I set a siren type alert and only push important events to it. Not as good as SMS but it works.
I have not used it, but it looks like there is a Mobile Text Alerts extension for Gmail which lets you forward notifications as a text message based on sender and/or keywords. It may be possible to forward email notifications regarding specific devices.
The info I found on that didn’t suggest any pricing, apologies. We are in contact with Alarm.com discussing alternative solutions/replacements regarding the AT&T sms support changes.
I haven’t tested this myself but I suspect you could use a paid Email to SMS gateway such as ClickSend and convert Alarm.com email notifications into text messages.
As far as I can tell it’s pay-as-you-go and costs about 2.5 cents per message. There are other similar services but this one seems pretty low cost.
You could set up a gmail filter to automatically forward Alarm.com notifications to {your mobile number}@sms.clicksend.com and get them as text messages.
I don’t know how well this would work but technically it looks like it would work.
You might be able to do this same thing for free with IFTTT. Create an applet that’s triggered by email and sends SMS. But I’ve read IFTTT has some limitations with SMS, not sure about that.
The key for many of these solutions is you need Alarm.com to send notifications to a gmail account (or similar) and automatically forward them because the Email-to-SMS gateways use the email’s From address to know which account it’s associated with. The emails can’t come directly from Alarm.com or Surety.
PUSHOVER seems to be the best answer. No text from ATT sucks but this app which is next to free…… is best. It is better than text in a couple of ways. Try it — you will love it
confirm if you can but PUSHOVER seems to be the most effective replacement for both android and apple. Please notify is there is one more effective. thanks
Ouch!