Happy to assist!
Why do we have to log into ADC site for some arbitrary settings? Nothing I can see prevents letting us manage everything in one place.
I can set resolution of doorbell cam on app, but any other cams I have to go to web site. Why/why not?
ADC cameras have most of their settings set in the website with the exception of Doorbell Cameras.
Why ADC does not have settings one for one between the app and website, I could not say. We have passed this suggestion/request on to ADC many times.
A setting on site called “video device image” tells me I have to go back to the app to adjust it. But on the app, can’t find it. Where is it, and what is it?
This is where you can adjust brightness, saturation, sharpness, contrast etc. and is typically found on the ADC website.
Can you provide an image of the error you are seeing? What browser are you using, and have you tried a different one?
On the app, none of my cameras have live thumbnail images, just blurs. On the site, the latest images are shown clearly, just as we need them to be on the app. Why/why not?
On the app, the thumbnail for the mobile app camera live feeds are periodically pulled from saved videos that were captured by the camera.
They are a place holder. on the app depending on the connection, I don’t believe it automatically generates that thumbnail. the image is just a thick blur of color
Now that I have found the resolution settings you pointed to for all my cameras, I’m wondering why sell 1-2MP cameras but have them default to incredibly low resolution on install?
Likely bandwidth issues, but I could not say for certain.
And related: now that I have maxed them up, what is the impact on my storage and bandwidth limits of my plan? Is there some sort of configurator which helps me estimate/anticipate this?
There is not a bandwidth “limit” for the plan. For cloud storage, the limit is clips, not file size. More on Alarm.com video storage can be found here:
For SD card storage, settings will impact what can be stored locally. For the 728PF
Approximate days of recording
| Recording Quality | 32GB | 64GB | 128GB | 256GB |
|---|---|---|---|---|
| 1920x1080 30FPS | 1 Day | 2 Days | 5 Days | 10 Days |
| 1920x1080 15FPS | 2 Days | 4 Days | 7 Days | 15 Days |
| 1280x720 10FPS | 4 Days | 7 Days | 15 Days | 29 Days |
| 640x480 10FPS | 7 Days | 15 Days | 29 Days | 59 Days |
And also related: on the spec sheets I noticed fudge language about 4MP “asterisk”, remind me what this means, some feature is limited, or capability is reduced, when I use full resolution?
I’m unsure what you mean here. Are you referencing the information from our website (below) or somewhere else?