Noticed something odd on my watch app where the active sensor list just says test. Is this normal or do I have something incorrectly setup?
Hey! Thanks for the heads up on this.
Let’s try a quick reset on the watch app first:
- Open the Alarm.com app on your iPhone and log out.
- Log back in.
- On your iPhone, open the Watch app, find Alarm.com, and remove it.
- Reinstall it to your watch from there.
Let us know if the sensor list still shows “test” after that and we’ll keep digging.
Alfred@Surety
@surety any update on this or next steps?
Hey! Thanks for checking back, and sorry for the wait. We’re still looking into this one on our end since it’s not matching anything we’ve seen documented before. We’ll get back to you as soon as we have an update.