Hi, Ive always had issues with alarm.com modifying my dimmable wall switch. I use alexa and I just say lights on or off. Somehow Alarm.com is changing it to 22% in this instance, instead of 100% or 0%. Ive attached screenshots of my alexa commands and my alarm.com activity log. Can you escalate it to them and see what they say please. At 12:35 I opened the app and swiped to 100.
No, I never dim the lights. I just did back to back to back voice commands and I think I know whats happening. As the light ramps up if it is turned off via voice it only goes back to that percentage… So this time it was lagging the commands and was stuck at 4% in my log. I then tested the actual switch and it doesnt matter when I press the button it goes full power when turned back on. So its not a local problem, its either voice or adc problem. Its a Go control wd500z wall dimmer switch.
Hi, so from the app cycling on and off buttons it works as you would think, adc doesnt see the off and on from zwave in real time atleast, there is just a slider. Its only on voice commands. I dont normally say turn and off in rapid succession so Im not sure why it has always done this. Ill be sitting here and it will just occur to me its dim and sure enough ill look at the app and its at a random percentage, not 99 or 100% Alexa is not interrupting me saying something other than lights on or off.
Yes, so based on history and discussion with Alarm.com, we can see in history that ADC is first attempting to set the Dimmer to its correct previous value.
After that fails at a different percentage (for example 22%), ADC then sets it to that percentage the next time you say “On” since it was the previous dim level.
The recommended step here is going to be to delete that Z-wave dimmer from the network, re-add it to the panel, then run a network rediscovery.
After deleting and re-adding, set the dimmer to a specific percentage, 99 or 100. Then, try off and on via voice.
Ok so I did as you said and it is now Id 10 on zwave. There was no change in performance. It still makes up its own percentage with voice commands. I then tried rapidly off and on with the app controls and could not get it to mess up. There is some kind of intergration issue with amazon. I like the ramp up and down of the light but I do not change the level. It works as it should locally and thru the app control, its just voice. I dont get it though because my activity on alexa is just on and off no percentages in the logs. If I have the light turning off and then say turn back on and its at 40% at that exact moment thats where it stays the next time. Id rather not change to a simply light on and off kind of switch nor do I want to spend the money.