Alarm.com app showing “AC Power Failure (System)”

[nicholas]

I see a record of the power failure being logged to Alarm.com, but there aren’t any other signs of a power issue.

Did the power failure show up locally on the panel during this?

It might help to upgrade your panel’s firmware to the latest version, 4.6.1.

Steps to perform the upgrade can be found here:

Qolsys IQ Panel 4 Firmware Release Information

IQ Panel 4/IQ4 HUB/IQ4 NS - 4.6.1 SOFTWARE UPDATE TSB #: 250717 PANEL CAMERA MOTION DETECTOR - 4.6.1 - Issue Qolsys has determined that a small number of IQ Panel 4’s utilizing the Panel Camera Motion Detector feature may experience delayed UI response after updating to 4.6.1. If you have not yet updated to 4.6.1 but intend to do so, AND if the system utilizes the Panel Camera Motion Detector feature, consider disabling the Panel Camera prior to updating to 4.6.1, using the steps below, then r…