I have an Alarm.com ADC-V731B installed and I see the Familiar Vehicles option in the app, but the camera does not appear under Camera Access so I cannot add it. The camera supports vehicle analytics — is there an account setting, firmware requirement, or service plan requirement needed to enable Familiar Vehicle Analytics for the ADC-V731B? I am trying to not get notifications for my car, but all others I want.
That feature is not compatible with the V731B at this time. Currently, only the following cameras work with Familiar Vehicle Notifications:
- 1080p Indoor Wi-Fi Camera (ADC-V515)
- Indoor Fixed w/IR (ADC-V522IR)
- 1080p Indoor Wi-Fi Camera (ADC-V523/523X)
- Outdoor Wireless (ADC-V722W)
- 1080p Outdoor Wi-Fi Camera (ADC-V723/723X)
- 1080p Outdoor Wi-Fi Camera with Two-Way Audio (ADC-V724/724X)
- 1080p Mini-Bullet Camera (ADC-VC727P)
- Pro Series 4MP Bullet PoE Camera with Varifocal Lens (ADC-VC728PF)
- 4MP Outdoor Camera Floodlight (ADC-V729/V729AC/VC729P)
- Pro Series 4MP Varifocal Turret Camera (ADC-VC838PF)
- Pro Series 1080p Dome PoE Camera (ADC-VC827P)
- Pro Series 1080p Dome PoE Camera with Varifocal Lens (ADC-VC847PF)
Thank you Tyler.
Not a problem. I have made a request to ADC to have that camera added to the list of compatible ones but I couldn’t say if/when it would work with that feature.
Ok. Awesome.
I see the new firmware is available to address this. Can you guys push it to my camera now?
Your camera looks to be on firmware v8.2.0-v731b and is on the latest firmware. If there is another update, it may take a few days to appear as an option as they roll it.
Thank you
That new update they announced is not yet available for us to push on your account. I’ll keep an eye on it and see if we can push it soon, typically they do add it as a manual option.
It looks like it’s available this morning. When I checked my camera under General, I saw that the firmware update was finally available to download. I went ahead and installed it.
Thanks, guys! I’ve been looking forward to getting the Familiar Vehicle feature on this camera.
Let us know how it works for you, looks like your device was updated to the new firmware successfully.
Not working, despite being on the latest firmware of the camera, when I go into setup Familar Vehicle, it doesn’t show my Driveway Camera.
It’s actually a bit unusual. The firmware version applied is not the exact version in the announcement. They announced 10.0.5 and yours has 10.0.6 applied. I wonder if they had a quick revision that was applied.
I’ll reach out and see if we can get some clarification.