Hi - I added another code to my panel but “user” isn’t showing up in the users section of alarm.com. It does show notifcation that “user” has been disarmed the system, but it doesn’t let me create a profile for “user” / make a name -its not even an option. please advise. Thanks.
Happy to help! You will need to add the user through Alarm.com first not at the panel.
Login to Alarm.com and under the Security Tab-> Users and then add a new user. This way will allow you to create a name and see that name appear in the app/site and have access to the panel
You’ll probably want to delete the user you created at the panel as well.