I have 2 Schlage Encode locks installed in my home. I successfully added one lock to the system through my smartphone. I can’t add the second one to the system; every time I try to add a new device, the app tells me the device has already been added. Is it the way it is, or is there a way to add more than one same type lock to the system?
Schlage Encode locks are wifi locks that link via the back end. Once you link your Schlage home credentials with Alarm.com, you should just need to add the other lock to your Schlage Home app. You only need to sync the credentials once.
Hi Jason,
Thank you for your response. I do have the Schlage Home app installed on my Android phone, and both locks are visible/added in the application. However, in the Alarm.com app, only one lock is visible and accessible, and I can’t find an option to add another lock.
What I’m trying to achieve is the ability to control both locks through the Alarm.com app. Could you please let me know if this is possible? If it’s not currently supported, perhaps it’s a feature that could be suggested for future updates.
I sent a couple commands to try to get Schlage to update the list. It looks like the additional lock was found. Can you confirm?
Thank you Jason, I can now see both locks in the app on my both devices.