ADC-VDB770 failure - expanded battery

[secretidentity007]

While I see that part number listed in the user manual (VDB770 power – Doorbell Camera), I do not see it for sale online.

Tyler says they are not available for sale.

Vdb 770 Failure

Unfortunately, there are no separate batteries available for the VDB770, I am working with ADC to get the unit replaced. I will follow up momentarily via private message to sort out the details.

Adc-vdb770 battery failure

The battery is not replaceable/meant to be removed. There is a heating element that wraps around the battery and removing that white label will tear it. Looks like you purhcased this through Surety, correct? Can you private message us a few different photos/angles of the issue, I can pass them on to ADC to see if there is anything do to assist outside of the warranty period.