They were never removed, they just stopped working
Looking at the account tied to this user, there are no video devices on it.
One camera was deleted on 4/7/2023, presumably for troubleshooting purposes?
The other camera shows as having been deleted from the account 11/27/2022. Can you confirm which one was deleted at that time?
Let’s split this up and focus on one camera.
For the VDB770, factory reset using the following steps:
Then try getting it connected using the steps below:
If you run into trouble, at what point in the steps does the failure occur? Note any LED activity or exact wording of any error messages and let us know.