Surety has been made aware of reports of a potential issue causing failed login to Alarm.com via the website and app. We are working with Alarm.com to investigate.
FYI. For me I can login, but no scene control actions (multi taps on zwave switches or scenes on panel) seem to be working.
Cloud integration for lock status seems to be broken. I can login but other authorized users can’t.
9/17/2026 5:50 PM ET
Systems have stabilized, but you may still experience delays in receiving notifications and/or sending commands. We are continuing to monitor the situation and will provide further updates.
21:24 ET: This issue has been resolved.