We have installed the 5816 on our garage door. It seems to work for a while and then loss of sensor supervision error occurs. We have it wired… How should it be programmed?
The honeywell 5816 wired closed contact loop is for external sensors. Is this a garage overhead door? Do you have a separate wired door sensor connected to the wired inputs on the 5816?
Yes it is overhead garage door. Yes there is a separate sensor.
There is reed switch connected to 5816.
In this case the wired inputs would be loop 1 in programming.
A loss of sensor supervision generally indicates an issue with signalling between the sensor and the panel. Where is the sensor located in relation to the panel? Is the sensor in the garage nearby the door?
Luckily, since it is a wired contact and the sensor is being used as a transmitter, the wiring can be spliced and extended to move the 5816 closer to the panel’s location (an possibly away from larger concentrations of metal around the door.)
If the 5816 is mounted to metal, this might have an effect too.
We have had it programmed in loop 1. We did move the sensor about 2 feet above the garage door and switch. The panel is about 50 feet away. We have had a sensor on the garage door for at least 3 years without a problem. The original sensor started acting up …low battery and loss of supervision…so we are trying to replace. The garage door is wood but thinking about it now, seems we started having problems when we replaced garage door opener coils.
How far can/should we move the sensor? Do you think the reed switch could be affected?
The input terminals on the 5816 are only measuring whether the circuit is closed or open, so the wires can be extended and the transmitter moved closer to the panel, perhaps on the wall nearby the man-door into the home. If the problem is related to environmental changes like new door hardware, this should have a beneficial effect, as well as cutting down on the distance a bit.
If it comes down to it, a repeater can be used to boost signal, but if it is the only sensor exhibiting this issue, it is probably best to just lengthen the wire and move the sensor first.
Will try Thanks!