2GIG TS1LCD Screen Won't Power On

Support
1

I’ve got a 2GIG TS1 Wireless Secondary Touch Screen Keypad that has been working fine for the last 2 years. This past week I have not been able to get the screen to power on. The rest of the unit itself is still operational with audible alerts working. In fact the touch screen itself still registers finger presses-- you just can’t see what you’re pressing since the screen remains dark.

Any troubleshooting suggestions besides power cycling the unit by unplugging and replugging into the wall (which I’ve already tried and it didn’t help)? Is this repairable or will I have to buy a new unit?

2

Replace

3

Unfortunately this is likely a physical fault. Replacement is the best course.

4

these screens really are junk. The touch system stinks. I hope the GC3 is all that they claim it to be. SO MANY times I press a scene and it thinks I pressed another button across the touchscreen. And yes I calibrated.

5

Resistive touch screens are best used by minimizing point of contact with the screen. Using the very tip of your finger is recommended.

That said, yes the GC3 is capacitive rather than resistive, and has a larger 7" screen. Ease of use is similar to an equally sized tablet.

6
Resistive touch screens are best used by minimizing point of contact with the screen. Using the very tip of your finger is recommended.

That said, yes the GC3 is capacitive rather than resistive, and has a larger 7″ screen. Ease of use is similar to an equally sized tablet.

I have large hands… lol seriously