After the 220.127.116.11 firmware was pushed to my 2GIG panel, I installed the new cellular modem and entered the new modem ID to the website.
All seemed good until I armed the system late last night. As always, I had pressed the Mute\Silence button, then Arm Away on the main panel. The TS1-E remote then loudly announced “ARMING AWAY, EXIT NOW”. I disarmed and repeated the process, with the same result. After the second time, the remote panel screen seemed stuck on DISARMING.
I am suspecting the remote panel needs to be updated to a firmware version that matches the main panel. Is this something that can happen remotely?