2GIG Radio Not Responding

My panel is not signaling and the radio is not responding. What can I do to fix this?

Happy to help!

If the panel is powered up, you will want to power down the panel completely, transformer first, then the battery.

Next you will want to ensure that the cellular module is seated correctly and that the antenna is firmly plugged in to the cellular module.

Ensure that the panel has been powered down for a full two minutes. Then after checking the module and antenna, plug the panel’s battery back in, then the power supply.

Once powered up, you will want to run a cell test at the panel to ensure signalling. This video here will show you how. Any Change?