Yes, it looks like 1.17.0.3 is not technically supported yet, so that may be throwing things off. We typically recommend using firmware links provided on our update cable page, here.
I do see though that sensor activity does not appear to be reporting through to Alarm.com. Do the sensors on your system open and close locally on the panel?
If you arm the alarm system and trip a perimeter sensor, does the alarm signal show up in your Alarm.com history?
I see tamper alarms, system low battery alerts, and panic alarms, but not sensor alarms (or even sensors opening and closing).
Instructions for programming a Key2-345 Keyfob can be found here.
how do i set edit the delay on the alarm. its set way long and i was to cut the time down a little.
Are you referring to the entry delay when an entry door is opened while the alarm system is armed?
The entry/exit delay times for zones can be editing in system configuration by going to Q5-Q7. Minimum entry delay is 30 seconds.