2gig Motion Detector Differences

I have (2) 2gig Motion Detectors, but I am able to only get one to work with my panel. I noticed that when I remove the back panel of the motion detector there are slight differences between the two, see below: (Referenced as unit A and B)

  1. Unit A has the immunity as in “K”, unit B has it in “lbs”
  2. Unit A says “2gig Technology” printed right on the sensor, unit B has it on a sticker attached.
  3. Unit A has short pins for the jumper, unit B has long pins for the jumper.

Unit B works without any issues. My question is, is Unit A an older version? Why are there such differences? I feel that if I order a new one I would get something like Unit B.

Can you post photos of the differences and the sensor serial stickers? That would help in determining what is going on.

Unit B is on the left, Unit A is on the right

Imgur

Is the serial # the TXID?

Interesting, looks like the one on the right is actually a different region device, likely Europe. (K=kilograms)

2GIG does manufacture for other regions, (I think they have a 433mhz version, which might be this one) so it will not work with a North American 345 mhz receiver in your panel.

Did you buy this used, or was it sold as a new unit? Looks like the TXID sticker has been ripped off.

I bought it used off of Amazon. The Europe thing is what I thought was the issue but what was throwing me off is that if you remove the back panel, the tamper alert is set off on my control panel.

I’ll just go ahead and return it.

what was throwing me off is that if you remove the back panel, the tamper alert is set off on my control panel.

That is strange, as a different frequency should not permit a tamper alert. However, that is certainly a different region sensor. I would recommend still returning or exchanging it.

Thank you so much for your help!

Interesting, looks like the one on the right is actually a different region device, likely Europe. (K=kilograms)

2GIG does manufacture for other regions, (I think they have a 433mhz version, which might be this one) so it will not work with a North American 345 mhz receiver in your panel.

According to label they are both pir1-345 (345 MHz).

I don’t think it is European, I think it is Canadian (they use metric, we don’t).

Same freq, should work just fine.

According to label they are both pir1-345 (345 MHz).

I don’t think it is European, I think it is Canadian (they use metric, we don’t).

Same freq, should work just fine.

Good call, didn’t think about it at the time but the model number should reflect the frequency.

If the OP is still having problems with it - check Loop number to make sure it is set to 1 (presumably it would not use a different loop). Being a used device, are you using a battery shipped with it?

I already sent it back. I actually didn’t find that configuration screen until after I sent it back. It was on Loop 1 I believe.

Is there any place that explains the configuration items so I can learn more about it?

Is there any place that explains the configuration items so I can learn more about it?

Individual descriptions can be found in posts and in your panel manual. See attachment.

Loop specifically refers to the function of the sensor your panel is monitoring. Certain sensors are multi-function. DW10, for example, has a hardwired loop input and a built in reed switch.

You do not need to choose which to use, the same sensor serial number can be programmed in for both because they are differentiated by “Loop” with the hardwired loop 1 and reed switch loop 2.