Happy to assist!
The system is communicating and pings to the module are successful which is good. Sensor status is also reporting in history.
While creating the ADC account, the panel was rebooted and went thru its paces. After all was done, I noticed there was a firmware update error that returned an error code of 17 - Panel entered recovery mode unexpectedly
Is it still showing this error? Did power cycling the panel resolve this from the main screen?
Are you able to update the panel’s firmware? GC3 firmware can be found here
Also, is there a way to delete alerts? I still can see alerts from when my system was first powered up and the like. I’ve acknowledged the alerts but they remain there, can they be deleted
Are you referring to the notifications in the Smart Areas section? You can acknowledge the alert but the icon does not go away, correct? This is a bug that 2GIG is aware of but has not been resolved yet. It will be patched out through firmware but there is no ETA on when that will occur.