Question: If Alarm.com can communicate over the cell network but the Wi-Fi internet path is down, will I receive a message informing me that just the Wi-Fi internet path is not available or does both paths need to be down in order to receive notification? i.e. basically stating that Alarm.com can not communicate over either path.
These would be tied together. There is currently no separate notification for Broadband failure, although if broadband failure occurs, it will be indicated as a trouble condition when you log into Alarm.com in the issues box at the top.
The panel itself will also present the failure as a trouble condition with Q33-35 in programming.
I was hoping that alarm.com would add a notification to their selection list that read something like “Internet path not available”.
I would agree with this and prefer it this way myself. We’ve requested that Alarm.com add a separate notification option to System Actions to Watch for Dual Path similar to the phone line failure.