Video Analytics notifications configured as Text Only or Attach a Thumbnail are sent upon detection of a person, vehicle, or animal rather than after the clip is uploaded.
Push notifications
It is recommended to use push notifications over other notification types (i.e., text and email).
The notification is sent upon detection of a person, vehicle, or animal. The clip is uploaded after the notification is sent.
- If the user opens the notification before the clip is uploaded, they are taken to the Live video page so they can quickly and easily see what is happening.
- If the user opens the notification after the clip is uploaded, they are taken to the saved clip directly.
For app versions below 4.21.3 for iOS or 4.21.2 for Android, the notification will always take you to the Live Video page even if the clip has been uploaded.
SMS or email notifications
Text only or attach a thumbnail
T-Mobile users cannot receive multimedia attachments (i.e., video clips and thumbnail images) and instead receive SMS messages with links to the same content. It is recommended to use push notifications.
The notification is sent upon detection of a person, vehicle, or animal. The clip is uploaded after the notification is sent.
- When the user opens the notification, they are taken to the Live Video page so they can quickly and easily see what is happening.
Attach a video clip
The notification is sent after the clip from the video device is uploaded to the account.
- When the user opens the notification, they are taken to the saved clip directly.
The ADC-VDB770 does not include the option to detect a clip. After Rapid Video Analytics was released, we moved from no clip, to accessing the clip when a push notification is tapped after the clip is available.