I just finished my install yesterday so am still feeling my way around a bit. However, I setup schedules for both of my thermostats and now over 4 scheduled periods the thermostats have not changed the setpoint temps. Alarm.com shows my thermostats and I can manually control them - but the schedule is not pushing.
Could you guys please look into this for me?
Also - while at it for the sake of learning, how does this work behind the scenes? I see one of three scenarios as possible…
Alarm.com sends a command to the 2gig to change a thermostat every time there is a scheduled change. The panel then sends zwave to the thermostat to manually set a new setpoint.
Alarm.com sends a schedule to the 2gig. The panel stores the schedule and it sends manual zwave command to change the setpoint at every schedule change.
Alarm.com sends a schedule to the 2gig, the 2gig sends the schedule to the thermostat and the thermostat runs the schedule directly.
I doubt it’s #3 as the CT100 does not have an interface to program a schedule that I’ve seen.
If it’s #1 - is it possible that the change is sent but lost? I’ve seen some posts where you push a sync for people and it fixes the rules not working situation, but what is that doing behind the scenes?
Thanks tons. So far loving the features.