I have sent some commands to resync the Z-Wave devices, please wait about 5 minutes for the commands to take effect.
More infomation on malfucntions (or offline) can be found here.
If after about 5-10 minutes the devices still arent functioning and are reporting malfunction/offline, perform the following troubleshooting steps:
First power cycle the panel. To do so:
- Disarm the System
- Navigate to Settings > Advanced Settings > Power Down. Once off,
- Unplug the Power Supply from the wall
- Open the panel and disconnect the internal battery
- Leave the panel completely off for at least 2 minutes
- After 2 minutes minimum, plug in the battery and power supply
After boot up, wait 5 minutes then delete and re-add the Z-Wave devices one by one. Once all devices have been re-added. Run a Z-Wave network Rediscovery. Steps on how to accomplish this can be found below:
After re-adding and running a Z-Wave rediscovery, any change?