Will ADC support Two MyQ devices

Support
1

Hi,

I’ve already got a 821LM controlling two legacy garage doors, this is integrated with Alarm.com. One of the original openers is now broken, if I replace it with a new unit that has Wifi and MyQ integrated (e.g. Chamberlain HD950WF or Liftmaster 8557W) can you then have two MyQ “controllers” on the alarm.com account one being the 821LM and the second being the new opener?

Thanks

2
I’ve already got a 821LM controlling two legacy garage doors, this is integrated with Alarm.com. One of the original openers is now broken, if I replace it with a new unit that has Wifi and MyQ integrated (e.g. Chamberlain HD950WF or Liftmaster 8557W) can you then have two MyQ “controllers” on the alarm.com account one being the 821LM and the second being the new opener?

Yes, in fact I think there are two options in that scenario. Either the new opener can function through the 821LM, or you can get it added as a second Gateway.

3

Hi, so took down the broken unit and installed the new one, Chamberlain HD950WF with built in wifi. Now I need some of you help in ADC to remove the opener called “Garage” from the exiting gateway and add the new opener as its own gateway. Can you help me out?

4

Certainly. We’ve sent a command to remove the device you’ve requested.

To add a second gateway, please send an email request with the serial number to customerservice@suretyDIY.com.