Unable to add LiftMaster 821LM to Alarm.com

Wifi took a dump and had to default my 821LM. Got everything setup but now when adding back to Alarm.com, it is giving me the “Add Device” screen.

How do I remove from Alarm.com so I can try an add it back?

If you are a suretyDIY customer, please send an email to customerservice@suretyDIY.com with your request this be deleted. I’ve gone ahead and done it for you now. It may take about 5 or 10 minutes to take effect.

Thanks Amanda. Got it.