Trouble adding Image Sensor

I bought the image sensor and I can’t get into the system configuration menu to add it…

What exactly happens when you try to get into the System Configuration menu? Do you know your installer code?

You probably already know this but just to be sure, you need a 2GIG Image Sensor for a 2GIG panel, the Image Sensor only works with Interlogix and Qolsys panels. Also, you need a transceiver in your 2GIG panel to use the 2GIG Image Sensor.