Happy to assist!
Thank you for your interest in Surety. You can start service with Surety in one of two ways, transfer your current Alarm.com account to us, or create a new one.
More information on transferring your account can be found here. Not all service providers support account transfers, you will want to find out from your current service provider if they will support it. If they do, follow the steps in the previous link. Transferring will allow you to keep your current Alarm.com account settings (rules, scenes, notifications, etc.). This will also allow you to continue using a 3G module if that is installed in your panel for the time being (more on that below).
If transfer is not possible, then signing up for service through Surety would result in a new Alarm.com account. You would need your current service provider to un-register the module (typically done during the account cancellation process).
When transfer is not possible, you can purchase a new service plan to get started. Plan pricing and features can be found here. As service is offered on a month to month basis, plans can be changed at any time. Once the module is unregistered, it takes about 5 minutes to go from plan purchase to creating the new Alarm.com account, account setup is done through the Surety website.
Surety Protect does not allow for the use of Z-Wave devices. Surety Home would be the best fit. PowerG images sensors do not count as cameras, they are Image Sensors.
PowerG PIR image cameras (PG9934 and PG9944) enrolled on a Qolsys IQ Panel 2+/4 can upload alarm and Peek-in Now images to Alarm.com only. More information on which plans support image sensors can be found in the below guide: