I have been with another local security provider for awhile but just learned about Surety. Do you have a customer service tel no? I have had to call my security provider in the past for some technical issues and had them come out to service the system. How does that work for Surety?
Welcome! Surety is a DIY Alarm.com service provider.
Do you have a customer service tel no?
Surety support is performed 100% online. Our support is handled through email and our support website here.
I have had to call my security provider in the past for some technical issues and had them come out to service the system. How does that work for Surety?
We do not perform installation and do not send on-site techs. Maintenance of the system is performed by the user, with guidance from our technicians here, and the setup and troubleshooting guides available on our website. If you have a question about your system or need technical support to walk you through troubleshooting, this is the pl.ace to go.