For some bizarre reason though, while Emergency Heat is now also selectable from the 2GIG panel itself, it is called “auxiliary heat”. FYI, for those unaware, there is a difference between Aux heat and Emer heat functions on a HP tstat (for example, Aux call energizes fan(G), first stage(Y), and Aux/heat strips(W); whereas Emergency call energizes G, W only). Aux runs the heat strips AND the first stage source together, wheras Emergency heat locks out the first stage and only runs the heat strips (which you would use if say your outdoor HP had a catastrophic failure, or is otherwise unable to operate properly).
Perhaps 2GIG is not aware of that distinction between how Auxiliary and Emergency heat works?
Emergency Heat option on alarm.com:
Aux heat option on panel:
