I get notifications some times many hours after I left home stating that the panel was not armed when my phone left the premises, the warning states that my phone left but it has the time wrong by a lot, I will have been at work for hours and the notification tells me my phone just left? What is going on? I also want to add my wife’s phone to the geofencing but don’t see how to do that, some guidance would be appreciated there as well
There are some common causes of issues due to the nature of Geo-services which can cause unexpected delays or behavior.
A troubleshooting guide for Geo-services can be found below. In addition, if you are using voice service at the time, some cell providers block data usage during voice calls.
Geo-services is enabled on a per device basis. On the other individual’s phone, enable Geo-services and then you can select that phone for notifications/reminders