Surety Alarm Plan

Is it possible for my device with the " Surety Alarm" plan to call the police? Or is that only included with the professional monitoring plan?

I just wasn’t sure since I still saw the call police/fire button on my device.

Any help is much appreciated!

The panel does not directly contact police. The panel sends signals to ADC and if chosen, the monitoring station, which then acts upon them.

If you do not have professional monitoring no dispatch would occur, it would just generate a local siren.

I see a few posts from your username referencing service through us, however you do not have any subscriptions tied to this username. If you used a different username to buy service I would recommend logging in and continuing to use that other username, as it will allow us to better assist with questions.