Skybell pro 2

Do you have a part number for that camera? I do not believe that version specifically is compatible with Alarm.com.

The following Skybell cameras are Alarm.com compatible:

  • Alarm.com SkyBell HD ADC-VDB101, ADC-VDB102
  • Alarm.com SkyBell Slimline ADC-VDB105, ADC-VDB106
  • Alarm.com SkyBell Slimline II ADC-VDB105x, ADC-VDB106x

More information on these cameras can be found here:

Additionally, I am not showing that you have Video enabled on your service account.

If using one compatible video doorbell, you would need to add the Video Doorbell Only add-on ($3 /mo), to your account.

Changes to your service plan are made through the System Manager feature of your Surety account. This process can be done at anytime.