Our remote panic (2GIG-PANIC1-345) routinely loses supervision, causing a trouble alert and forced bypass. I’ve changed the battery twice with no effect on the malfunction. It occurs even when the panic button is placed right on top of the master panel. When left inactive for a day or so, it loses contact with the panel. If you press the panic button, it regains contact with panel and ends malfunction for anywhere from 1 to 5 days. Is this a defective unit?
My wife and kids have their phones with them far more reliably than the single panic button. Is there a way to panic the alarm from the phone interface?
Thanks as always,