It appears that I am having an issue with the Honeywell tilt sensor. It is intermittently reporting a garage door open when it is closed. Any advise on troubleshooting this issue?
I just spoke with Resolution Products and the agent I spoke with says that it is a known issue that they are currently working on, but they are currently uncertain what the cause of the problem is. As a temporary fix, they suggested replacing the battery in the RE206. I would also suggest programming the sensor as “No Response Type” if it isn’t already to reduce potential false alarms. I will keep you up to date as I get more information.
Another option is a dw10 and a garage door magnetic reed switch.
This is what I have installed on my garage door. I don’t use a tilt sensor at all.
I have asked Amanda to start stocking these garage door reed switches for DIY’ers. IMO, these are much better than tilt sensors, and price-wise, cost is not much different (I can get the garage door reed switch and a dw10 for around $35)
For “how to” see:
I don’t follow how replacing the battery would help with this issue. I think there may have been a miscommunication somewhere. The most common causes of false alarms with the RE206 garage tilt sensor are:
- The sensor is programmed incorrectly. It should be programmed to use loop 2. I just verified that yours is programmed correctly so this is not your issue.
- The sensor is mounted incorrectly. Please verify that you have it mounted vertically with the decorative lines at the bottom, as in the picture below. If not, please re-mount it like that.
- The garage door is loose or flexible and high winds are causing it to shake back and forth enough to trip the sensor. You might try to pushing/shaking the door when it's closed to see if that can trigger the sensor. If this is the case then you can try finding a spot on the garage door that doesn't have as much play when the door is closed. If there isn't a spot like that then you may need to use a reed switch door contact instead of a tilt sensor like rive suggested above.
- The sensor is defective and needs to be replaced. If the problem is none of the above then I think your sensor is bad and we will need to replace it.
Please try these steps above and let us know if we need to replace the sensor.
I very much appreciate the assistance. I confirmed that it is mounted correctly and also that I could not set it off by pushing on the door, simulating high winds. What is the easiest way to replace it?
I’ll have someone issue you an RMA tomorrow. I talked to Resolution Products about this a few weeks ago and they’re eager to collect any tilt sensors that are malfunctioning and replace them ASAP. Sorry for the inconvenience.