Qolsys system with tranlator

i have an iq2 panel install which has been up for over a year. we have 3 translators in play and they keep getting a sensor tamper on the one door, which set the alarm off last night. When i was checking the equipment status on alarm.com. i seen that 2 of the 3 tranlators show open while the 3rd one shows closed… what does these open/close status mean?

Are these Qolsys brand Harwire 16s? If so, what is the model number?

and they keep getting a sensor tamper on the one door, which set the alarm off last night.

Was this one specific zone learned into one of the translators?