New Zooz dimmer switch on 2gig but not ALC

I added a dimmer switch and it added in the panel but it took a while. Now I cannot get it added in the app/web. It will not find it. I have rediscovered network a couple times and no fix.
It’s a Zooz dimmer. I have one other of these and it’s OK.

If you have added a Z-wave device and the panel has not yet updated the device list in ADC, you can visit the system manager here and run the Sync Z-wave Devices tool to have ADC pull the newest device list from your panel.