I used to have a monitoring service with a local company but I didn’t renew it after the contract expired as the cost was high and they wanted to lock me into another 3 years. This was in December 2019. I use my system now only for self monitoring - I still arm the panel each night and if someone opens a door or window the siren will go off and that’s it.
I have a new smart lock (z-wave) that I want to add to the panel but it won’t let me because I don’t have the Installer Code (I do have the Master User Code).
I’m trying to switch to Surety now. I placed an order last night and when I try to activate service it says -
Unfortunately, as of June 2019, your 3G Verizon cellular module can no longer be used to set up a new Alarm.com service account due to the impending 3G cellular service sunset. A 4G or newer module would be required.
What are my options at this point? Should I change the whole system? Can I just the 3G module be swapped out? Should I get this - Get Surety with your 2GIG GC2 - Surety
How do I know which model (GC2, GC2e, GC3, etc) of 2GIG I have? I don’t seem to find it anywhere. I have attached pictures of my panel.
Thank you for your assistance.