Monitoring - Florida

I purchased a QOLSYS system from you and was looking for monitoring (my vacation home) in Florida. I received a message when I tried to purchase stating you cannot monitor in Florida. Why not? Its all remote. Please advise…

Florida law requires a physical presence in State, Surety is in Ohio, and the Central Station is in Oklahoma.

OK, I still received a receipt for the order (Order: 30393) in my email. can you ask customer service to please cancel that order?

Yes, your order will be refunded. You can order service in Florida but not with central station monitoring. 24/7 central station monitoring is offered to residents in the state of Florida.