What’s involved in migrating from LiveWatch (Alarm.com w Qolsys IQ panel)?
Does my city need to be notified of the change or is it covered through Alarm.com?
Do I need to re-register my sensors or does it carry over on Alarm.com?
Hello and welcome to the suretyDIY forum!
What’s involved in migrating from LiveWatch (Alarm.com w Qolsys IQ panel)?Switching is fairly straightforward. Details on migrating with a Qolsys panel can be found here. Provided your current service provider releases your cellular module, it should be eligible to use with our service. As I cannot speak for them, you would want to contact them to find out more information. If it will be released, you can use this module check tool to be sure it has been done so successfully and that it is eligible for new service.
Does my city need to be notified of the change or is it covered through Alarm.com?If your local authority requires that you obtain an alarm permit, then we would need your permit number to relay to our Central Monitoring Station. Be sure to email that information to customerservice@suretyDIY.com.
Do I need to re-register my sensors or does it carry over on Alarm.com?Typically you do not need to re-register your sensors after migration. Once you are enrolled in our service and a successful cell test has been run, your equipment will sync up with your new Alarm.com account.