Lutron Caseta integration issues

Support
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1

I am having issues with the Lutron Caseta integration. I found the Lutron instruction sheet here: http://www.lutron.com/TechnicalDocumentLibrary/Caseta_and_Alarm.com_Setup_Guide.pdf

When I go into my ADC account I see an option under emPower → Devices for “Lutron Caseta Installation”. I click the link, provide my Caseta username/password but then I get an error “The redirect uri is not valid” (see image attached) at which point nothing happens.

Is this an ADC issue or a Lutron issue? I emailed Lutron’s customer support as well.

emPower_Devices.jpg
emPower_Devices.jpg930×1022 119 KB

Lutron_Caseta_error.jpg
Lutron_Caseta_error.jpg858×701 36.7 KB

2

Hmm. Just to make sure, I believe the username required is a full email address if I recall correctly. Is that what you are using?

If you would like we can attempt to add the Caseta access from our end. Please send us an email at customerservice@suretyDIY.com and let us know you would like us to try. Instructions will be sent in reply.

3

Yes, using the email address that was used to setup my Caseta. After login it does show a banner saying login was successful. Now anytime I go to the ADC page to add the Caseta it immediately shows that error message page.

If I go to the https://device-login.lutron.com page I can login fine (not that you can “do” anything there) as well.

I will contact via email to see if you have better luck via the Dealer site.

4

Looks like the Bridge was successfully added. Can you confirm?

5

Yes, it did work. Thanks!

One nice bonus of the Caseta lighting over standard Z-wave is the system actually seems to be fully aware of the state of all switches (powered on/off or % of brightness).

6

It is a Lutron patent which causes the issue for Zwave, they’d better make good use of it. :slight_smile: