I am starting to experience issues with the remote arming and disarming
I am also pretty sure that the status may be incorrect (it will indicate Armed but my guests let themselves in —they don’t have panel access—and the alarm was not triggered.
When I send a remote disarm command, I used to get a response in short order. Now it just ‘hangs’ and often times out.
I will be up at the location in a few weeks—Is there something I can do (reboot, etc)?
It looks like this is an unresolved issue related to this forum thread. Based on everything that has been discussed so far, we suggest upgrading your firmware.