Hi guys – attempting to introduce an HD100 camera to our 2GIG system, however our alarm.com admin panel does not have the “video” tab referenced in the manufacturer’s instructions and your how-to videos. The settings within this page allows us to select and configure the camera, but without access to the tab, I can’t complete the add.
Is this something that you guys need to enable for specific accounts, or am I missing something?
Video Surveillance is only $5/month when added to DIY Alarm.com Interactive service. Includes initial 50MB of storage/month and 256mb total upload limit
Thanks for the quick reply! Is there a way for me to add this service via alarm.com today (Sunday)? or will I need to wait until normal business hours?
Normally this is something our customer service team would assist with and they do not work on Sundays, but if you email customerservice@suretyDIY.com with this request and the name on your account, I can get it added for you today.