How do I unlink a Lutron Caseta Hub?

Support
1

My Caseta hub linked but none of my Lutron switches or shades have connected. How do I unlink my hub so that I can try again?

2

I don’t see any link at all on our end. You will be prompted to add a new device and sign in by navigating to Settings > Manage Devices > Add Device > Lighting > Lutron.

Make sure the hub/account is not connected to another Alarm.com account, then you should be able to add it at any time.

3

I think the problem is my Frontpoint account is still active and I doubt you can link Caseta to two alarm.com accounts.

4

Yep, as above make sure the hub/account is not connected to another Alarm.com account, then you should be able to add it at any time.

You’ll need the other account deleted or have the old provider remove the Lutron account link.